Explore the business, productivity and KPI results of 11 customers featured in Forrester’s study.
The recent Forrester study, The Total Economic Impact of BMC Helix, revealed that BMC Helix customers saw 361% positive ROI over three years, gained millions of dollars in improved end-user productivity, deflected 33.5% of their service desk tickets, and fully automated 25% of help desk requests, and much more.
Compiled over a three-year study, explore the 11 customer stories Forrester analyzed and compiled. Read the companion guide to the report to hear those customers’ experiences in their own words, including:
- Why interviewees changed their approach to enterprise service delivery
- Why they ultimately chose BMC Helix
- How they used it
- What value they derived from BMC Helix
Start with the Forrester study, then read the companion guide for a comprehensive view into the impact of BMC Helix.