Ebook THIS EBOOK SHOWS YOU HOW TO: Craft and share your vision for digital channels Establish…
Month: January 2022
A PRACTICAL GUIDE TO MASTERING BOTS
Put bots at the center of your customer experience strategy — and see how much time…
State of Social Media and CX: Key Insights From Q1 2021
In the Q1 2021 Social Media and CX Trends Report, Socialbakers provides an analytical look at…
Gartner Report: Adopt a Customer-Centric Approach to Drive Customer Experience
As customer expectations for seamless experiences accelerate, so must the tools and strategies that executive leaders…
360 Degrees of Healthcare for Pharma
In this guide, you’ll learn how an integrated customer relationship management (CRM) platform can power the…
Trends in Healthcare and Life Sciences
Based on research conducted by Salesforce, this e-book for the healthcare and life sciences marketing industry…
IDC Novartis Whitepaper
How did Novartis boost patient engagement?Read this case study and learn how Novartis deployed Health Cloud…
HBR for Life Sciences
The Customer Experience in Health CareLearn how providers are driving patient-centric change with: Purpose-built technology platforms…
Payment gaps assessment
Offers a natural continuation for the conversation after the reader is intrigued by the PayPal impact…
The PayPal impact – a report in partnership with Nielsen
A report in partnership with Nielsen: An attitudinal and behavioral study by PayPal in partnership with…