Third Edition State of IT

January 18, 2024

3rd EDITION STATE OF IT REPORT

For the third edition of our State of IT report, Salesforce surveyed over 4,000 IT decision-makers worldwide to discover:

Shifting priorities and success metrics in the midst of changing business and customer needs
How IT departments are evaluating the role of automation and AI and planning their implementation
The state of application development and integration
Perspectives on security threats and how to combat them
Which tactics IT departments are using to address sustainability, ethics, and diversity concerns

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