AI is enabling organizations to assist employees in real time
with context-driven insights; automate simple tasks; and
analyze and predict outcomes. However, to ensure effective
implementation of AI, leaders must establish a clear plan on
how AI will be integrated, provide ongoing training and build a
rigid ROI to understand value.
Gartner, Predicts 2024: AI’s Impact on the Employee Experience,
Matt Cain, Stephen White, Nicole Greene, Christopher Trueman,
Anushree Verma, Suzanne Schwartz, 9 January 2024.