This content should help us understand how companies have reacted to the pandemic, and how consumers have changed their behaviour—and what’s working for them. We’ll identify which trends are likely to last, and what are some best practices for managing the new reality.
The current moment is changing the way we interact with each other as individuals, as well as the way with businesses engage customers. For DX leaders in marketing and IT, the need to accelerate the move to digital has never been more pressing.