Digital Trends Report

Discover the digital trends being navigated now. See insights and trends from consumers, marketers, and professionals. What’s next in a digital-first world? Find out in our “Digital Trends Report,” where you’ll learn why:
  • 72% of marketers say meeting customer expectations is more difficult than a year ago
  • 79% of service professionals say it’s impossible to provide great service without full customer context
  • 80% of customers say the experience a company provides is as important as its products or services

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