Blog

O’Reilly Book: Kubernetes security and observability

O’Reilly Book: Kubernetes Security and Observability Through practical guidance and best practice recommendations, this book will…

Trendsetters in CX Innovation (report)

Five Trendsetters In CX Innovation See how five trendsetting organisations — of diverse sizes andindustries —…

GigaOM Container Networking Report

GigaOM Container Networking Report Managing networking in complex environments, such as multi-cloud or multi-cluster deployments, can…

Navigating the Future: CX and EX Trends of 2024 – overview page

Navigating The Future: CX And EX Trends Of 2024 The world’s innovators are setting higher experienceexpectations…

Navigating the Future: CX and EX Trends of 2024 – (webinar)

Top Customer Experience Trends In 2024 And Beyond A customer experience (CX) renaissance is coming. Not…

From Scorekeeper to Futurist: the Journey to Finance 5.0

From Scorekeeper to Futurist: the Journey to Finance 5.0 The AICPA-CIMA whitepaper can help finance teams…

CX Horizons MIT sponsored report

Customer Experience Horizons Customer experience (CX) leaders are innovating digital experiences to better connect with today’s…

CXO AI ML Indicator Cross Persona EMEA Report

CXO AI ML Indicator Cross Persona EMEA Report We surveyed 2,355 senior business leaders – including…

CX Horizons – webinar

CX Horizons – Webinar One-third of consumers switched brands in the past year after a negative…

2024 Predictions – blog

Prepare For Tomorrow: Contact Centre Technology Decisions To Make Today Business and tech trends are dynamic.…