Better Together: Why Unified Communications +
Contact Center Drive Improved Business Outcomes

Research from Metrigy shows that organizations that integrate unified communications with an omnichannel contact center gain significant benefits, including:
  • Increased agent productivity
  • Improvements in customer satisfaction ratings
  • Increase in annual sales
  • Cost savings and contract simplicity
Zoom Contact Center combines the power of a leading unified communications platform with omnichannel support solutions to elevate the experience for your customers as well as your agents.
Learn more about the benefits of unified communications + contact center in this white paper from Metrigy!

Download Whitepaper

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